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Rockville Computer Repair Company

Reliable Fixes.
Rockville Computer Repair Company

Consider using Smart Techs Montgomery Counties most trusted computer repair company for all your computer needs. We can fix any computer problem! We will serve you professionally, Honestly and Fast! Check out our reviews on yellow pages Web site and find out why more people are choosing us.Smart Techs, Inc. offers superior Rockville computer repair services. We promise we will get your computer up and running again at its full capability. Give us a call today.

Licenses / Credentials:

• Member of the BBB
• Comptia A+ Certification
• Microsoft Certified systems engineer
• Cisco Certified network associate
• Montgomery County Certified green business

Please click the link below to write us a review on Google, we are always looking for feedback from our valued customers

Google Local listing

We Specialize In:
  • Computer repair
  • Computer services
  • Small business tecnology solutions
  • Computer networking
  • Laptop repair hardware and software

Finding a Dependable Rockville Computer Repair Service

We’ve probably all experienced that blue error screen before or had a time when our computer just stopped working. Computers are great when they’re working but can be very annoying when they’re not. Our computers need routine maintenance to perform at their peak but no matter how well you take care of your computer, it can still break down. You know how computer problems can affect production and your profits if you run a company or home business.

You may be fairly knowledgeable about taking care of some computer glitches yourself but despite your level of experience there may be a point at which you’ll have to ask for help from a professional Rockville computer repair service. It seems that nearly anyone can claim to be an expert at computer repair, so it can be difficult to know who you can rely on. How is anyone supposed to know if a computer repair service is really reputable? If you expect to find the best Rockville computer repair person to work on your computer you’re going to have to do a little work first.

In House or On Site Rockville Computer Repair

Start by searching for a Rockville computer repair company that offers on site repair. You don’t want to take your computer out to a shop and wait days or sometimes even weeks to get it back if you need it up and running right away. If you choose an on site computer repair service you can often have your computer fixed very quickly. You'll surely find Smart Techs, Inc. to be your best option.

Obviously there will be times when the problem is beyond the scope of an onsite call and the computer will have to be taken to the shop for repairs. It’s possible that all your personal information and important data is on the hard drive. We all know we should regularly back up our data but the truth is a lot of us don’t. We tend to take it for granted that our computer won’t crash. The truth is that sometimes they do quit and it can be unnerving to let a stranger have access to your computer. It’s important to find a Rockville computer repair company that is going to be reliable at protecting the data on your hard drive as well as your privacy.

If you learn that your computer needs to be taken in for repairs ask about how long it will take. Some repair places may take up to three weeks to return your computer. We don't. It really shouldn’t take more than a few days and once the actual job is under way it should only take a couple of hours. The exception to this is if your computer needs to be sent out for repairs. Sometimes the Rockville computer repair company will have to return your computer to the original manufacturer to be fixed. If your computer needs to go to the shop for repairs, ask if they will need to send it out. You might be able to get a time frame for how long you’ll be without your computer. You may need to shop around if you can’t be without your computer for a few days.

Rockville Computer Repair: Reliable Service and Reasonable Rates

You’ll need to know if the Rockville computer repair company has technicians that are certified to work on your specific computer. A good computer repair company will be qualified to work on a number of machines and be knowledgeable enough to handle complicated repair jobs. There are special programs offered by most computer manufacturers to certify technicians to work on their specific brand of computers A certified Rockville computer repair technician is no promise that your computer can be repaired but it does give you some indication that they’re probably qualified enough to track down the problem.

Ask about pricing. A Rockville computer repair company may charge buy the job but for the most part you’ll will find most charge an hourly rate. Find a company that can give you an upfront estimate before they start any work. If they need to take your computer in for repairs ask the technician to call you for approval on any work that is going to increase their initial estimate. Find out if there is a service or diagnostic fee. You’ll find that a lot of Rockville computer repair businesses will charge for a service call even if they can’t fix your computer.

Does the Rockville computer repair service have a “no-fix” policy if they are unable to repair your computer? You might assume that you won’t be billed if your computer can’t be fixed but this may not be the case. You may still have to pay a fee for a service call.

Does the Rockville Computer Repair Company Guarantee its Work?

Is there a guarantee on the work performed by the Rockville computer repair service? Be sure you get a guarantee on the work that was done. You could be out a lot of money and possibly have no recourse without a guarantee if you get your computer back and it still doesn’t work. One computer repair company may offer a 30 day guarantee while another may provide as much as 6 months guarantee on their work. Manufacturers may guarantee their parts for a longer period.

If your computer is malfunctioning, or has died completely, you need to find a reputable Rockville computer repair company. You have to take a little time to look around but ultimately finding a dependable repair person will pay off in a well functioning machine. Nearly all Rockville computer repair technicians are experienced in their field. The long life of your computer can depend on locating someone you can trust.

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Testimonials
I took my travel laptop in to The Smart Techs for the repair of a pesky Dell DC power jack. The tech, promptly quoted me a flat fee for the work and explained a lower alternative flat fee in the event I didn't want a diagnostic run. I picked it up the next business day, no fuss no muss. It was one of the smoothest IT related transactions I have ever had. I started a solo law practice last year and prior to that I had years of interaction with IT firms over the years. I can't say that in all those years I enjoyed any of my interactions with the tech firm we were using. Most such conversations were replete with situations where you felt like they were insulting your intelligence: "Yes it's plugged in. Yes I turned it off and back on." So it was a bit of a leap of faith to call The Smart Techs because I found them through a random Google search. I extremely pleased with the professionalism and level-headed approach. There was none of the head crinkling and sighing you get from other techs who behave like auto mechanics about to break the bad news. The tech simply stated what needed to be done and quoted a price. All in all, I will definitely use his company again in the unfortunate event that I experience further computer hardware or software related problems.
Rockville MD
I often access my work computer from home and work evenings, weekends, and holidays as there's too much to do to let it go. Last week, just before the holiday weekend, my home computer froze up and wouldn't let me connect to my work computer, so I had a nice weekend and forced leisure time since I couldn't access my work computer! I sent an e-mail today to Smart Techs. They called me immediately and arranged to come to my home this afternoon. Ever Lopez was my technician. He called to say he was on his way, he arrived in just a few minutes and went right to work to find the problem. Within an hour he had my computer up and running again. He explained everything that he was doing, advised me on what I should be doing to avoid further problems, recommended I have it checked again in another year or so. He was terrific, the cost was reasonable, the problem is solved! I'd certainly highly recommend Smart Techs to anyone who is having computer problems and wants them corrected quickly and professionally!
C. McKernon - Bethesda, Maryland
My daughter's PC got taken over by a Trojan and other sundry "aliens" (I'm sure from downloading stuff from MySpace or the like) and all my basic repair skills weren't up to the task of fixing it. We had previously had a computer tech with software writing skills do this type of work but he had moved out of our area since the last time we needed service. I checked out Yellowpages.com and looked at local computer repair vendors. Of all those vendors listed, Smart Techs had the most reviews and those reviews appeared legitimate and positive. Our Smart Tech technician (Ever L.) clearly described the fees involved during my first call and he came out to the house per my schedule (next morning). He promptly (10 minutes) diagnosed the problem (serious infection) and gave me an estimate (labor and parts/software) and took the infected PC with him. He came back the next morning and hooked up the PC, repaired a faulty Internet cable head, installed the new antivirus software I bought and reconfigured our small (2 PC) LAN for shared printer, etc. The price was a little higher than I had been paying my previous tech but the previous tech was moonlighting and didn't always show up or complete repairs when he said he would). My experience with Smart Techs (Ever L. in particular) was excellent and I feel good knowing that we have a solid tech to call on should we need him again.